Shipping policy
Hong Kong Domestic Shipping Policy
Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. Estimated delivery time will be 1-3 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
International Shipping Policy
Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Destination |
Estimated delivery time |
|
China |
3-5 business days |
|
Macao SAR |
2-4 business days |
|
Taiwan |
For customers in Taiwan: Please purchase from the Taiwan distributor “Hours & Ours” via https://hoursandours.com.tw/xgyroscope/
|
|
Japan |
7 - 14 business days |
|
South Korea |
7 - 14 business days |
|
Singapore |
7 - 14 business days |
|
Malaysia |
7 - 14 business days |
|
Thailand |
7 - 14 business days |
|
Canada |
7 - 14 business days |
Customs, Duties and Taxes
xgyroscope.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).